Frequently Asked Questions

Keepsake Jewelry FAQ's

How do I order a custom keepsake jewelry piece?

You can place your order through our website! After checkout, you’ll receive a Keepsake Kit to safely collect and send your inclusions (breastmilk, ashes, flowers, etc.) to us.

What can be preserved inside jewelry?

We can preserve breastmilk, ashes, hair, fabric, dried flowers, sand, pregnancy test caps, hospital bands, paw prints, fingerprints, and more.

How much material do you need?

  • Breastmilk: 5-10ml
  • Ashes: About half a teaspoon
  • Flowers: A few blooms or petals (extras are welcome!)
  • Hair: A small lock

We always treat your items with respect and return any unused inclusions if requested.

Can I combine more than one inclusion?

Yes! Many clients love to combine breastmilk with hair, ashes with flowers, or create sibling/family pieces in one special design.

What metals do you offer?

We offer solid 14k gold, sterling silver, and yellow bronze for different jewelry styles. Each listing has which metal is available in each style.

How long does it take to make my jewelry?

From the time we receive your inclusions, please allow 12 weeks for your piece to be created. Each one is handcrafted with care.

Will my jewelry look exactly like the sample photos?

Every keepsake is truly unique because natural materials vary slightly in colour and texture. We do our best to match your vision while celebrating the uniqueness of your story.

How should I care for my keepsake jewelry?

Avoid exposing your jewelry to water, lotions, or perfumes. Remove before sleeping, swimming, or showering. Store it in a cool, dry place to keep it beautiful for years.

Floral Preservation FAQ's

How do I book flower preservation?

Contact us as soon as possible after your event (wedding, funeral, etc.). Flowers are best preserved when we receive them fresh or recently dried.

How do I send my flowers to you?

After booking, you’ll receive detailed shipping instructions. If local, drop-off options are available. If shipping, we guide you on how to safely package flowers to avoid damage.

What can be made with preserved flowers?

We offer floral resin art (like frames, ring holders, and coasters), jewelry pieces with embedded petals, and customized keepsakes like ornaments or trays.

Can I use flowers that are already dried?

Yes, in many cases! Flowers that have been air-dried or pressed can often be incorporated into keepsake pieces.

How long does the preservation process take?

Drying and preserving flowers can take 6-8 months depending on the season. All orders are worked on in order and availability of molds.

What flowers preserve the best?

Roses, carnations, eucalyptus, and chrysanthemums hold up beautifully. Some delicate flowers (like lilies or tulips) may change more during drying but still create stunning pieces.

Can you work with artificial flowers?

In some cases, yes! Reach out to discuss options.

Will the flowers look the same after preservation?

Natural flowers will experience some slight colour and shape changes during drying. We use techniques to help maintain their beauty and uniqueness.

Hold Your Story Close

We’re honoured to be part of preserving your story — and we’ll walk alongside you every step of the way.